- Acceptance of Terms - by accessing this Site or placing an order, you agree to these Terms.
- Orders and Acceptance - all orders are offers. We may accept or reject any order in our sole discretion.
- Pricing and Payment - prices may change - orders may be canceled due to errors or suspected fraud that might have occurred during a transaction.
- Fraud Prevention and Cancellation - we may cancel or refuse any order where fraud, charge-back abuse, or bad faith is suspected.
- Shipping - delivery times are estimates. Risk of loss passes to carrier unless required otherwise.
- Shipping Guidelines - I have read and agree to the DungeonBeds, a unit of Urban Steel Designs, Inc. shipping guidelines, and recognize that I meet the standard delivery requirements, or have contacted DungeonBeds, a unit of Urban Steel Designs, Inc. to discuss my potential special delivery needs as requested, prior to placing my order. I have also measured and have determined the merchandise I am ordering will fit into my home.
- Above & Beyond Shipping Requirements - I understand that any additional shipping charges above and beyond the shipping services I have paid-for that may be required to deliver my merchandise due to my not fully familiarizing myself with the DungeonBeds, a unit of Urban Steel Designs, Inc. shipping guidelines , are at my expense and will be paid to the authorized delivery company directly to complete that delivery.
- In-Home Delivery - I have one staircase (14 total steps or less), or an elevator of appropriate size to accommodate my purchase into my home. I recognize that any additional shipping fees charged by the shipping carrier associated with additional stairwells or conditions that I have not disclosed may require me to pay additional shipping fees to the shipping carrier directly to complete my delivery.
- Missed Delivery Appointments - I understand that once I’ve scheduled in-home delivery, I am scheduling the time allotted with my delivery team. Any changes on my end must be communicated to the shipping (dispatch) person I made the appointment with and confirmed. If I miss my delivery appointment, or additional challenges in delivery that were perhaps not communicated at the time of order are discovered (i.e. tight stairwells, inaccessible areas, bed will not fit into home, etc.), those additional expenses become my responsibility and will be charged directly by the shipping company.
- Limitation of Liability - liability is limited to the amount paid. No consequential damages.
- Governing Law - California law governs these Terms.
- Forum Selection - exclusive venue: San Francisco County or U.S. District Court for the Northern District of California.
- Arbitration Agreement - all disputes shall be resolved by binding arbitration under the Federal Arbitration Act. Arbitration shall be conducted by JAMS or AAA in San Francisco, California. The arbitrator shall have exclusive authority over all claims. No class or representative actions permitted. Each party waives jury trial rights. Small claims actions are permitted where applicable. Severability applies.
- No Unfair Practices Clause - the parties agree that commercially reasonable fraud prevention and order cancellation shall not constitute unfair or deceptive practices.
- Broad Cancellation Rights - we reserve the right to cancel any order at any time for any lawful reason, including risk management.
- Returns & Warranties - I have read and agree to the DungeonBeds, a unit of Urban Steel Designs, Inc. Returns & Warranties policies in addition to their Shipping & Deliveries policies.
- Lead Times - I understand that each bed or furniture item that I purchase from this site is not carried in stock by DungeonBeds, a unit of Urban Steel Designs, Inc., and that each piece of furniture is considered custom and made to order and subject to lead times based on how I configure the bed or furniture item (i.e. size, finish, accessories, etc.). DungeonBeds, a unit of Urban Steel Designs, Inc. will do it's best to notify me of changes to the estimated lead time. I understand that lead times provided are estimates and can take longer than published times. If the merchandise is done early, I have the right to delay delivery no more than 4 weeks from the original date of purchase.
- Payment & Pre-Payment Options - I understand that placing my custom furniture order ONLINE requires prepayment in order to be entered into a production queue that secures a production position with the current lead times. I also understand that I do have the option to place my order by phone by setting up two equal payments, a 50% deposit to secure my position in production, and a 50% final payment prior to shipment. To make alternative these alternative payment arrangements with DungeonBeds, a unit of Urban Steel Designs, Inc., I simply need to call 415.551.2337 or complete the contact form online.
- Receipt/Acceptance of Delivery - I understand that I am required to fully inspect all furniture deliveries upon arrival and prior to signing the drivers receipt (bill of lading), that I will note any or all damages to packaging or merchandise prior to final sign-off. If ignored, I will risk voiding my insurance and will be unable to file any insurance claims against the shipping carrier.
- DungeonBeds Outlet Purchases - all DungeonBeds outlet items, special-sale items, discontinued sale items and/or specially discounted purchases are final.
I have read and agreed to all of the above terms.
